To pick up the crashpads, contact the board on info@dtuclimbing.dk and arrange a day and time for picking them up.
The board dose not check E-mails in the weekend or after 17:00, and we do not put out stuff in the weekend.
So if you rent something for Sunday, contact us atleast the Wednessday to ensure we can get stuff out.
If you rent anything, make sure to contact the board, with a full list of what you have rented, at info@dtuclimbing.dk, at least 72 hours before pickup to ensure that we can find someone with time to find the stuff.
When you place the stuff you have rented back, please let the board know, and with a picture of all the items.
The price cover the period of time where you are climbing. If the crashpads have not been rented out, you can pick them up a bit earlier, and deliver them a bit later. But for you own sake, we recommend that you make sure to have the time, to hand them over to the club on your last day of renting, to avoid anybody being stranded without a crashpad.
There is no refund. If you book the crashpads, you are paying for them, if you pick them up or not.
If you have any questions, or if there are any problems, you can contact the board on info@dtuclimbing.dk.